Overview
These Terms of Service govern your use of rysesupps.online, an e-commerce platform operated by an authorized reseller of RYSE Supplements. By accessing our website, browsing our catalog, or making a purchase, you agree to these terms in full.
Our Role
rysesupps.online operates as an authorized reseller, offering a curated selection of authentic RYSE Supplements products to customers worldwide. We handle all aspects of the customer experience including order processing, fulfillment, shipping, customer support, and returns. All products sold through our platform are 100% authentic and sourced through legitimate distribution channels.
Order Fulfillment
Upon receiving your order, we will process, pack, and ship your items within 1 to 3 business days. Delivery is estimated at 6 to 12 business days for both domestic and international destinations. All orders include free standard shipping. Expedited options are available at checkout. We provide tracking information for every shipment and stand behind every delivery.
Returns & Satisfaction
We offer a 60-day return window on all purchases. Returns are free — we provide a prepaid return label at no cost. Refunds are processed within 5 to 10 business days of receiving your return. Our goal is to make every transaction risk-free and every customer satisfied. Full details are available in our Refund Policy and Shipping Policy.
Customer Communication
All service-related communications from rysesupps.online will be sent to the email address you provide at checkout. It is your responsibility to ensure this email address is accurate and accessible. We are not responsible for missed communications due to incorrect email information or overly aggressive spam filters.
Amendments
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes take effect immediately upon being posted on rysesupps.online. Your continued use of the website after any changes constitutes your acceptance of the revised terms.
Contact
For any questions regarding these Terms of Service, please contact us at support@rysesupps.online. Our team is ready to assist and clarify any aspect of our policies.